Establishes appropriate procedures and internal controls for computer operations and systems and monitors results to provide excellent service to stakeholders.
Manages the computer department’s user support activities and monitors daily balancing of computer-processed data.
Seeks ways for Gensco to expand the use of computer technology and solicits suggestions from both internal and external sources.
Analyzes and recommends appropriate additions or modifications the Gensco’s computer hardware, software and data communication systems.
Manages the computer software definition, programming, testing and implementation efforts.Manages the computer hardware maintenance, upgrades, installation and testing efforts.
Serves as Gensco’s internal resource on computer related issues and questions.
Conducts or supervises appropriate computer user training and response to questions.
Supervises the production and distribution of computer prepared output.
Recruits, hires, trains and supervises quality IT department Team Members.
Pro-actively coaches IT department Team Members on developing and improving necessary job performance skills.
Conducts appropriate job performance evaluations and compensation administration function for IT department Team Members.
Ensures that Gensco’s security and safety practices prevent loss or damage to computer hardware or software, and appropriate monitoring and controls are in place to prevent and detect malicious activity.
Ensures computer systems are appropriately backed up.
Manages the company wide purchasing and maintenance of computer hardware and software, data communication equipment and services and computer peripherals such as ribbons, forms, paper, terminals, monitors, printers, etc.
Responsible for Gensco’s methods of communication such as desktop and cellular phones, email systems, internet and data lines.
Leads Gensco’s team of Software Architects and Software Developers
Manages the development and maintenance of software applications including websites and mobile applications.
Leads Gensco’s e-Commerce strategy and initiatives.
Manages Gensco’s Internet and Intranet website development and operation efforts.
Serves as Gensco’s internal resource on website and web or mobile applications.
Leads Gensco’s team of System Architects and Database Developers.
Responsible for all application databases and that they are maintained, tuned and efficient.
Ensures data warehousing and reporting are well constructed and accurate.
Leads integrations with Gensco’s systems and third party applications.