Credit Manager

Vancouver, Washington


The Gensco Credit Manager is responsible for performing a broad range of customer credit activities in a manner promoting maximum customer sales, while also ensuring maximum collectible receivables. This person will implement Gensco Customer Credit procedures, systems and reports to accomplish efficient, accurate and effective results. The Credit Manager will provide excellent customer service to both current and potential Gensco customers and will execute customer credit responsibilities in a disciplined, consistent, predictable and professional manner and maintain appropriate confidentialities of customer credit information. 1. Customer Credit: -Implement Gensco’s Credit procedures and processes in a manner that maximizes both company sales and collectability of those sales. -Administer customer credit applications within establish guidelines, in terms of timeliness and robustness. -Ensure customer information is accurately and securely maintained within internal systems. -Perform adequate analysis, research and evaluation of a customer’s credit information in order to support credit decisions, recommendations and/or actions. -Execute customer credit responsibilities in a disciplined, consistent, predictable and professional manner and maintain appropriate confidentialities of customer credit information. -Ensure proper credit security devices are obtained from customers when appropriate. -Prepare and present a formal review of all higher risk accounts on a monthly basis to the Senior Credit Manager and CFO. -Regularly consult with Gensco Manager(s) and Sales Representative(s) on issues impacting customer accounts to facilitate a continual exchange of information in order to develop appropriate customer credit strategies. -Regularly visit customers to establish, enhance and maintain favorable customer-credit relationships. -Regularly review customer credit limits and adjust when necessary in a timely manner. -Perform a timely “risk of loss” evaluation on all potential bad-debt accounts and formulate strategies to minimize the “risk of loss” to Gensco. -Enlist the efforts of sales and/senior management when necessary to accelerate collection issues. -Support “3rd party” collection actions. Some overnight travel may be required.


  • Four-year college degree preferred
  • Two-to-five years of related work experience
  • Demonstrated ability to manage details and meet deadlines with 100% accuracy in a multi-task environment
  • Customer service-oriented approach, responds to requests with a sense of urgency and helpfulness
  • Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
  • Strong written and verbal communication skills
  • Strong negotiation skills
  • Willing to “think out of the box” and identify process improvement opportunities
  • High degree of honesty, ethics and integrity with prior work experience handling confidential information
  • Able to operate personal computer, calculator and other office machines as well as being proficient in MS Office products (Word, Excel, PowerPoint, Outlook)
  • Able to work sitting or standing and to move freely throughout the facility
  • Able to lift and carry equipment and supplies on a frequent basis
  • Able to travel up to 20% of time with overnight stay required
  • Prior experience in credit/collection roles is preferred, but not required.

Equal Opportunity Employer

Our team members enjoy excellent wages and a comprehensive benefits package.
Benefits include health care coverage, LTD, 401k Profit Sharing Retirement plan, paid vacation, paid holidays and paid sick leave.
Come join our successful team!
Gensco is an equal opportunity employer.

Tips for the Application Process

  • May take between 10 and 15 minutes to complete
  • In order to expedite the process please prepare these items prior to starting the application
    • Past Employment information including list of job duties and contact info
    • List of 3 references with contact information
    • Education background information